Privacy Policy

Last Modified: June 2025

Introduction

VM Sports (“Company”, “us” or “we”) respects your privacy and is committed to protecting it through our compliance with this privacy policy.

This Mobile App Privacy Policy (this “policy”) describes the types of information we may collect or that you may provide when you purchase, download, install, register with, access, or use the Western Edge Tickets (the “App”), and our data collection and handling practices.

The policy constitutes a single agreement between you and us (the “Agreement”). You should review this policy to understand all of your rights and obligations and how we operate the App.

This policy applies to information we collect:

This policy DOES NOT apply to information collected by:

Our websites and other apps (if any), and these other third parties, may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to the terms of this policy.

This privacy policy may change from time to time. Your continued use of this App after we revise this policy means you accept those changes, so please check the privacy policy periodically for updates.


What about Children’s Privacy?

The Services are structured to attract adults to use the system to invite guests to an event or join an event they have been invited to in order to communicate in a private online setting. The Service is not intended for independent use by children under the age of 13 years and it is not intended to collect, use, or disclose Personal Information from children under 13 years. Accordingly, we do not intend to collect Personal Information from anyone under 13 years. If we learn that we have collected Personal Information from a child under 13 years, we will delete that information or immediately seek the parent’s consent for that collection. Below we summarize potential instances of collection and outline how and when we will provide parental notice and/or seek parental consent. In any instance that we collect Personal Information from a child, we will retain that information only so long as reasonably necessary to fulfill the activity request or allow the child to continue to participate in the activity, and ensure the security of our users and our services, or as required by law.

If you believe that we might have any such information, please contact us at support@appsupportservices.com. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our privacy policy by instructing their children to never provide information on our Site.

This policy is in accordance with the U.S. Children’s Online Privacy Protection Act (“COPPA”), and outlines our practices in the United States regarding personal information of children under 13 years. For more information about COPPA and general tips about protecting children’s online privacy, please visit https://www.consumer.ftc.gov/features/feature-0038-onguardonline.

Unsolicited Information Shared by Child Users:

If an Adult Member/Parent allows their child access to their Licensor account and the child engages in some of our online activities, including sending messages, using Instant Messaging (IM), sharing photos and videos, posting on newsfeeds – they might share information that is considered Personal Information. Personal Information that we may collect appears below under the heading “What Personal Information does Licensor collect?” How we may use Personal Information and our disclosure practices appears under the heading “How do we use the information we receive?” All content posted on a private event page can only be viewed by a member of the event. It is never publicly accessible. As stated above, if we learn that we have collected Personal Information from a child under 13 years, we will delete that information or immediately seek verifiable parental consent by email for the collection. If you believe your child is participating in an activity that collects Personal Information and you or another parent/guardian have NOT received an email providing notice or seeking your consent, please feel free to contact us at support@appsupportservices.com. We will not use parent emails provided for parental consent purposes to market to the parent, unless the parent has expressly opted in to email marketing or has separately participated in an activity that allows for such email contact.

Although there is no foolproof system for protection of Personal Information, Licensor’s model only allows users to share with real life friends (members of the event) and as previously stated, all content posted on a private event page can only be viewed by a member of the event. It is never publicly accessible. Should Licensor ever plan to post the content publicly or share it with a third party for the third party’s own use, we will obtain a higher level of parental consent

Email Consent:

In the event Licensor wishes to collect Personal Information from a child, COPPA requires that we first seek a parent or guardian’s consent by email. In the email we will explain what information we are collecting, how we plan to use it, how the parent can provide consent, and how the parent can revoke consent. If we do not receive parental consent within a reasonable time, we will delete the parent contact information and any other information collected from the child in connection with that activity.

High-Level Consent:

In the event Licensor collects Personal Information from a child that will be posted publicly, we will seek a higher level of consent than email consent. Such “high-level” methods of consent include but are not limited to asking for a credit card or other payment method for verification (with a nominal charge involved), speaking to a trained customer service representative by telephone or video chat, or requiring a signed consent form by mail, email attachment, or fax. After providing high-level consent, a parent may have the opportunity to use a pin or password in future communications as a way to confirm the parent’s identity.

In addition to those rare instances where a child’s personal information is posted publicly (after receiving high-level parental consent), we also may share or disclose personal information collected from children in a limited number of instances, including the following:

Parental Choices and Controls:

At any time, parents can refuse to permit us to collect further personal information from their children in association with a particular account, and can request that we delete from our records the personal information we have collected in connection with that account. Please keep in mind that a request to delete records may lead to a termination of an account, membership, or other service. Parents can contact us to request access to, change, or delete their child’s personal information by sending an email to us at support@appsupportservices.com. A valid request to delete personal information will be accommodated within a reasonable time.


Information We Collect and How We Collect It

We may collect several types of information from and about users of our App (some of which is considered “personal information” pursuant to applicable law), including:

We may collect this information:

You may also provide information for publication or display (“Posted”) on public areas of the App or websites you access through the App (collectively, “User Contributions”). Your User Contributions are Posted and transmitted to others at your own risk. Although you may be able to set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Automatic Information Collection and Tracking

When you download, access, and use the App, it may use technology to automatically collect:

See below in this policy the section titled “Your Choices About Our Collection, Use, and Disclosure of Your Information” for information about how to opt-out of our App’s use of these technologies. Note, however, that opting out of the App’s collection of location information will disable its location-based features.

We also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services (behavioral tracking). See section below titled “Your Choices About Our Collection, Use, and Disclosure of Your Information” for information on how you can opt out of behavioral tracking on or through this App and how we respond to browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The information we collect automatically may be statistical data and may also include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. This information enables us to:

We may also may receive location data passed to us from third-party services or GPS-enabled devices that you have set up, which we may use to show you local information when using the App, to confirm your geographic area and tailor your App experience, and/or for fraud prevention and security purposes. We may use this information to provide customized services, content, and other information that may be of interest to you. If you no longer wish for us, our affiliates, or our service providers to collect and use location information, you may disable the location features on your device. Consult your device manufacturer settings for instructions on how to do this. Please note that if you disable such features, your ability to access certain features, services, content, or products may be limited or disabled.

The technologies we use for this automatic data collection may include:


How We Use Your Information

We may use information that we collect about you or that you provide to us, including any personal information:

Behavioral Advertising

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of certain targeted advertising, and learn more about your options related to such advertising, by using the links below:


Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the App may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our App. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Google Analytics

We use Google Analytics, a service provided by Google, Inc. (“Google”) for various purposes, including potentially to analyze traffic on our App, to grow our business, to improve and develop our services, to monitor and analyze use of our services, to aid our technical administration, to increase the functionality and user-friendliness of our services, and to verify that users have the authorization needed for us to process their request. Google may collect your IP address, and other information (although typically not your name), and utilizes the data collected to track and examine the use of our App, and to prepare reports for us based on your activities online, among other uses. As part of Google Analytics, Google tracks many variables, including what website you visited prior to coming to our App, how long you stay on a particular page, and your geographic location. Please be aware that Google uses the data it collects from our App for its own purposes, and we do not control or direct such usage. Please visit Google’s privacy policy to understand how Google uses the information it collects: https://policies.google.com/privacy?hl=en-US

You may be able to opt out of the use of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout/.

Facebook

You may choose to access our App through Facebook (if that feature is available to you). Facebook Connect is a single sign-on application which allows users to interact on other websites through their Facebook account. If you connect to our App through Facebook, we may collect, store, and use the information that you have authorized Facebook to share with us. When you instruct or allow Facebook to connect you with our App, we may gain access to the information that you have shared with Facebook, including your name, profile picture, email address, gender, birthday, location, names and pictures of your Facebook friends, your interests, and other information you make publicly available through Facebook. We may use Facebook Connect to recognize you as a user, tailor advertisements toward your interests, and better customize your experience.

You may adjust your Facebook privacy settings to restrict the information that Facebook will share with third parties. For more information about Facebook’s data collection and practices, and how you can manage your information on Facebook, please visit Facebook’s data policy


Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.

In addition, we may disclose personal information that we collect or you provide:

We may also disclose your personal information:


Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.


Data Security

We have implemented measures intended to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone and to change your password from time to time. We also highly recommend that you use a password that is dissimilar to and cannot be easily found by unauthorized third parties who may have obtained your login credentials to other apps and sites.

Keep in mind that if you use the same password for all apps and websites and someone obtains your credentials for one app or site, they may be able to use those credentials to log into any other app or site you use.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we try to protect your personal information, we cannot guarantee the security of your personal information transmitted through or collected through the use of our App. Any transmission of personal information is at your own risk.

We are not responsible for circumvention of any privacy settings or security measures contained on the App.


Changes to Our Privacy Policy

We may update our privacy policy from time to time by posting a revised policy to the App. We may also post a notice on the App home page. The date this privacy policy was last revised is identified at the top of this page. You are responsible for periodically visiting our App and this privacy policy to check for any changes.


Contact

You may contact us at:
support@appsupportservices.com


DELETE YOUR ACCOUNT AND DATA

If you would like to delete your account and all associated data you can either fill out this FORM or you can delete your account form inside the mobile app by clicking the link "Delete My Account" found in your account settings.