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App Development

Mobile Apps Built Around the Journey.

Custom rider and guest apps that connect trip planning, real-time information, digital fares, ticketing, and access in one experience.

Plan
Know
Pay
Access
9:41
Bus 24 • Transfer18 min
Train + Walk24 min
Micromobility27 min
9:41

Bus 24

Arriving • Stop 1042 • On time

3 min
9:41
DIGITAL PASS VALID TODAY
SINGLE FARE
$2.50
Payment confirmed • Card ••42
Zone A → Zone C Adult
9:41
PRESENT TO VALIDATOR
QR CODE
Digital Pass
✓ ACCESS GRANTED
Connected Journeys

One App. Every Part of the Journey.

Give riders and guests one place to plan, pay, access, and stay informed. ZED builds mobile experiences that connect with existing fare, ticketing, and operational systems while giving users a simpler way to move through their journey.

Outcome

A simpler rider or guest journey.

Trip Planning

01

Connected via API to existing operator systems

Real-Time Information

02

Connected via API to existing operator systems

Digital Ticketing

03

Connected via API to existing operator systems

Payments

04

Connected via API to existing operator systems

Core

ZED Mobile App

Fare Validation

05

Connected via API to existing operator systems

Access

06

Connected via API to existing operator systems

Loyalty

07

Connected via API to existing operator systems

Journey Services

08

Connected via API to existing operator systems

Output One connected journey — plan, know, pay, access.
Journey Services

The Services People Need Along the Way.

Bring the most important journey services together in one connected mobile experience.

01. Plan
02. Know
03. Pay
04. Connect
01 — PLAN

Plan

Multi-modal trip planning across transit and connected mobility options.

Origin & destination
Route options
Transit modes
Estimated journey time
9:41 ◯ ◯
PLAN A TRIP
Where to?
Union Station
Riverside Arena
Rail · Bus
Departs 9:46 · 1 transfer
24 min
Bus
Departs 9:44 · direct
36 min
02 — KNOW

Know

Real-time vehicle locations, arrival information, destination alerts, and service updates.

Vehicle position
Arrival countdown
Service status
Journey alerts
9:41 ◯ ◯
ROUTE 42 · NORTHBOUND
Arriving in 3 min
Vehicle 2214 · live3 min
SERVICE ALERT Minor delay at Grand Ave. Arrival adjusted by 2 minutes.
03 — PAY

Pay

Digital fare and ticket purchases with configurable payment experiences.

Select fare
Payment
Digital ticket
9:41 ◯ ◯
FARES
Select your fare
Single ride$2.75
Day pass$7.00
Monthly pass$78.00
PAYMENT
Card ···· 4417 CHANGE
04 — CONNECT

Connect

First/last-mile services, loyalty programs, nearby amenities, and other journey services.

Nearby services
Loyalty
Offers
Mobility connections
9:41 ◯ ◯
NEAR RIVERSIDE ARENA
Along your journey
Bike share
6 docks · 120 m
FIRST/LAST MILE
Rideshare pickup
Zone B · 3 min
CONNECTION
LOYALTY
1,240 pts
Digital Fare Validation Experience
VALIDATION

Digital Fare Validation,
Built In

Generate and store digital fare credentials directly in the app, with validation through QR codes, compatible validators, or supported contactless experiences. Connect the app with All-In-One Validators and Digital Ticketing & Fares for a more unified rider experience.

QR Validation

Scan a stored credential at any compatible validator or gate.

Hands-Free / Contactless

Supported contactless experiences validate without opening the app.

BUILT FOR MORE THAN TRANSIT

Unified Power Beyond the
Transit Network

The same development capabilities can support venue ticketing, guest access, e-commerce, loyalty, and food and beverage experiences — giving operators more ways to connect digital services within one app.

Venue Ticketing
Guest Access
E-Commerce & Loyalty
Food & Beverage
Transit Experience
Transit Rider Experience
+
Venue Experience
Smart Venue Access Experience
LIFECYCLE

From Product Definition to Launch

01

Define

Map the user journey, services, integrations, and operating requirements.

02

Design

Create the app structure, UX, and interface around real rider or guest tasks.

03

Integrate

Connect the app with fare, ticketing, real-time data, payment, and access systems as required.

04

Test & Launch

Validate app flows, integrations, performance, and launch readiness.

05

Optimize

Use feedback and operating data to refine the experience after launch.

GET STARTED

Ready to Build Your App?

Create a rider or guest experience that connects the services people use before, during, and after the journey.

Plan
Know
Pay
Access
Mobile App Digital Services Physical Access
ZIG App Mockups - Ready to Build Your App